In all cases a Return Authorization Number (RA#) must be issued by Stages Cycling before any product is returned for warranty inspection and service.
HOW CONSUMER LAW RELATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, STAGES CYCLING DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
WARRANTY LIMITATIONS THAT MAY AFFECT CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. STAGES CYCLING DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, STAGES CYCLING LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT STAGES CYCLING’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. IN NO EVENT WILL THE VALUE OF THE WARRANTY PROVIDED EXCEED THE ORIGINAL PURCHASE PRICE. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?
Stages Cycling warrants the Stages Cycling-branded hardware product and accessories contained in the original packaging (“Stages Cycling Product”) against defects in materials and workmanship when used normally in accordance with Stages Cycling’s published guidelines for the following periods of time:
The following terms apply to the U.S.A. market only and may be different in other regions, please contact your retailer or regional distributor for applicable warranty terms outside of the U.S.A.
Frame – 10 years
Drive belt – 10 years
Electronics and mechanical systems – 1 year
Coverage shall begin from the date of original retail purchase by the end-user purchaser (“Warranty Period”). This warranty only applies to the original owner and is not transferable.
WHAT IS NOT COVERED BY THIS WARRANTY?
This warranty applies to Stages Cycling branded products including but not limited to crank arms when packaged or sold with Stages Cycling hardware. Manufacturers, suppliers, or publishers, other than Stages Cycling, may provide their own warranties to you but Stages Cycling, in so far as permitted by law, provides their products “AS IS”. Stages Cycling does not warrant that the operation of the Stages Cycling Product will be uninterrupted or error-free. Stages Cycling is not responsible for damage arising from failure to follow instructions relating to the Stages Cycling Product’s use. Stages Cycling’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches and dents; (c) to damage caused by use with another product; (d) to damage caused by accident, impact, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the Stages Cycling Product outside Stages Cycling’s published guidelines; (f) to damage caused by service, modifications or alterations performed by anyone other than Stages Cycling or an authorized Stages Cycling Service Provider (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Stages Cycling Product, or (i) if any serial number has been removed or defaced from the Stages Cycling Product.
Stages Cycling may restrict warranty service to the country where Stages Cycling or its Authorized Distributors originally sold the Stages Cycling Product.